Frequently Asked Questions

Everything you need to know about your Afroyla experience.

How long does shipping take?

Standard shipping typically takes 5-10 business days depending on your location. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a request and receive a prepaid shipping label.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to your favorite garments at home for the most accurate fit.

What payment methods do you accept?

Afroyla accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer buy-now-pay-later options via Klarna and Afterpay.

Are your materials ethically sourced?

Sustainability and ethics are at our core. We partner exclusively with manufacturers who provide fair wages and use eco-friendly fabrics, such as organic cotton and recycled polyester, whenever possible.

Can I change or cancel my order after it's placed?

To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 1 hour of placement by contacting our customer support team at [email protected].